Protect your Hubitat Elevation hub, including your apps, settings and connected devices:
- Cloud backup on secure servers
- Restore apps, settings, devices, as well as Z-Wave and Zigbee networks (Zigbee network migration only available for C-8 model hubs).
- Extended warranty for duration of subscription period
Hub Protect stores up to five backups at a time on our secure cloud servers. Backups save all of your settings, rules, apps and connected Z-wave devices. You can set your own schedule for automatic backups or backup your hub manually at any time.
Restore any of your cloud backups to your hub quickly and easily without having to re-include Z-Wave devices or re-pair Zigbee devices (Zigbee network migration only available for C-8 model hubs).
Hub Protect extends your Hubitat Elevation warranty for the duration of your subscription, as set forth in our Terms of Service. Should your hub fail due to a hardware defect during your subscription period, Hubitat will send you a replacement hub. Customer pays shipping.
Hub Protect is offered as an optional subscription services to anyone running 2.2.6 or later for $29.95/year. Each hub requires its own subscription. If you receive a warranty replacement hub via Hub Protect, your Hub Protect subscription will be transferred to the new hub. In all other cases, your Hub Protect subscription is non-transferable and will remain with the original hub. If you migrate your database from a protected hub to a non-protected hub, you may add a new Hub Protect subscription to that hub to use cloud backups and extend the warranty. Hub Protect subscription renewal may be cancelled any time and your Hub Protect service will remain active until the end of the subscription period.
How to Sign Up for Subscription Services
- Register your hub
If you have not already done so, register your hub and set up your Hubitat Account.
- Update your hub
Subscription services are only available on version 2.2.6 or later.
- Tap the new Subscriptions link
A new subscriptions link will appear in the menu after you update your hub. Tap it to go to the Subscriptions online store. You may be prompted to log in to your account before you can enter the store.
- Complete Your Purchase
Select the Subscription service you would like to purchase and complete the checkout process. If you wish to purchase both services you will need to go through the checkout process separately for each service.
- Check your subscription status
While logged in to my.hubitat.com, go the ‘registered hubs’ page. Below your hub it will indicated which services are active.
- If you have other hubs registered on your account that you wish to protect, use multi-hubs code at check-out to purchase each additional subscription for only $19.99/year.
How to Use Hub Protect
Once you subscribe to Hub Protect, you can set up your cloud backups, restore backups and migrate hubs in the Settings / Backup and Restore section of your hub interface.